Returns & Exchanges

At SKIMS MÉXICO, we want you to feel confident in your shapewear and loungewear; if you are not completely satisfied, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and postal code to select the items you wish to return or exchange.

2

Prepare the Package

Ensure all items are in their original condition, unworn, and with tags attached, then place them securely in the original shipping box.

3

Print and Attach Label

Download and print the prepaid shipping label provided by the portal and affix it to the outside of your package, covering any previous shipping marks.

4

Drop Off and Track

Deliver your package to the nearest authorized Estafeta or DHL drop-off point and keep your receipt until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing